Model Services

Whilst there are one or two exceptions to the rule (most usually scale and industrial type models), a model helicopter is much like a big meccano set, in as much as they need to be carefully screwed and bolted together. However, all model helicopters are machines engineered to very fine tolerances, so anyone building one with the attitude of “Oh that will do!” or “That’s close enough!” are likely to end up with an unflyable and potentially lethal model.

It is therefore essential that the model is built and setup accurately, and by carefully following the manufacturer’s instructions. A well set up helicopter can almost fly itself which makes the learning process a whole lot easier. Consequently, we strongly recommend anyone new to model helicopters have their model professionally setup before they attempt to fly it, and even then we also recommend lessons before attempting your first solo flight. Similarly, if you are an experienced pilot and builder, but just don’t have the time to build, re-commission or repair a damaged model, we can help.

As a model helicopter is a potentially dangerous piece of equipment, it should be routinely checked and maintained. Specifically check that everything is tight and without signs of wear, look at linkages and blades etc. for signs of wear or damage. This should ideally be done at the beginning and end of each flight. With most model helicopter designs, everything is reasonably visible, making spot inspections quick, easy and painless. If you suspect any component is damaged or faulty, it is far better to replace it, rather than risk endangering the model or worse, you and the people around you.

Phoenix Model Aviation Ltd offer build, repair and setup services, so no matter if you want a complete model built from scratch, an existing model professionally set up or repaired following a crash, or even just need some regular maintenance, we can help.

The services we offer are intended to provide you with the most enjoyable and more importantly the safest way of getting your model, new or otherwise airborne. These services include;

Professional setup
There are two ways in which we can setup your model - accompanied and unaccompanied.

Accompanied setup
You will be invited to join us in our workshop facility or flying site, and sit with the technician while they setup your model. They will talk you through what they are looking for, what they are doing and the necessary settings in your transmitter. This process will teach you about the setup process of a model helicopter and give you knowledge and understanding of how the process works. We will then perform a test flight during which any small adjustments are made, fine tuning is done and we may, if required, customise some of the transmitter settings to your personal preference.

Unaccompanied setup
We will take your model, transmitter and any other necessary accessories into our workshop, take some time to check the model over from tip to tail, and make recommendations on anything we think may need alteration or replacement. Once any required work is completed, we will perform a full setup. We will advise you when the setup process is complete and invite you to our flying site for the test flight. During the test flight, any small adjustments are made, fine tuning is done and we may, if required, customise some of the transmitter settings to your personal preference.

Building a model from the ground up

We offer three methods of complete builds - accompanied, unaccompanied and supervised self build. Whilst we offer a competitive range of kits, we will build kits we haven't supplied provided they are complete!

Unaccompanied build
We will build the model for you from kit, install the radio gear and set the model up. We will then invite you to join us at the flying site to perform the first flight of the model, setup the engine (if it’s an I/C model) and make any minor adjustments and fine tuning necessary. We may, if required, customise some of the transmitter settings to your personal preference.

Accompanied Build
With this option, you join us in our workshop to observe the build process - we will talk you through each phase of the build and discuss with you any areas of particular importance. Once the model is complete and setup we will then go to our flying site to perform the first flight, make any minor adjustments or fine tuning necessary, and we may, if required, customise some of the transmitter settings to your personal preference.

Supervised self build
With this option, you join us in our workshop where you will be provided with an area of workbench to build your own model. Our fully-equipped workshop has every tool that you may need during the build. We won't stand over you during the entire build; instead, we will ensure our technician is available to help. If at any stage you experience problems, are not sure about what to do next or are having difficulties following the manual, we will be on-hand to help out. Once the model is complete, we will inspect it, make any recommendations or point out any areas of the model needing further attention. We will then perform a full accompanied setup (see above) following which we will move on to the flying site for the first flight, make any minor adjustments or fine tuning necessary, and we may, if required, customise some of the transmitter settings to your personal preference.

General repair, maintenance, commissioning and re-commissioning
We will take your model, transmitter and any other necessary accessories into our workshop where we will carry out any work required to restore it to its former glory. All work of this nature is charged by the hour, excluding any additional parts used. Please see our price list for further details.

Scale Models & Specialist Projects
If you have a scale model un-built or part built that needs finishing, have a special application for a model helicopter or have any other specialist requirements, we can help. As no two scale or specialist projects are the same, please contact us for a personal quote specific to your requirements.

General Help and Advice
As we fly far more than the average sports pilot, we have gained a wealth of practical experience with many different models and modelling equipment; we are keen to share our knowledge and offer a free helpline to existing customers. If however, you are not an existing customer and have any other requirements or questions, we would be more than happy to discuss these with you, so feel free to give us a call on 01225-767041 or drop us an e-mail

Supply of models and modelling equipment
We supply models, radio gear, spares and accessories from all the major manufacturers. We are able to guide you through the selection of the right model and equipment for you, depending on your specific needs, from the wide variety of equipment available on the market today.

Book your Model Services needs online Here